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51 Essential Email Marketing Tips to Help Marketing Automation

Shared by
Nawaaz RhMaan
Source
http://www.snapapp.com/blog/51-essential-email-marketing-tips-help-marketing-automation 

1. Segment, Segment, Segment
Use segments to organize your subscribers so you can send them more targeted, relevant content.

2. Consider a Master List, Too

Segments are powerful engagement tools – but consider also having a single, master list of subscribers to send broad updates to.

3. Automate What You Can

Automate as many email marketing activities as possible, from campaigns to follow-ups, to save you time for other marketing tasks.

4. Welcome Subscribers to Your List

Create a welcome series for new subscribers, and an onboarding series for new customers.


5. Keep Email Content Useful

Make sure your marketing emails give subscribers information they don’t already have, or solve a problem for them in some way. Don’t just talk about your company or products.

6. Mix Up Your Style

To keep readers interested, think about mixing up your campaign design styles, delivery days. Just make sure you’re tracking the results to uncover what your subscribers prefer.

7. Get the Message Right

Your marketing emails are not just “newsletters,” they’re messages. Tailor those messages to your prospects, and consider sending different messages to different segments.

8. Include a CTA

Don’t leave your readers hanging. Give them a next step. Include a CTA (call to action) in every email.

9. Solve a Problem

Your customers are looking for answers to their problems. Give them some of those answers in your marketing emails and you’ll grow the relationship exponentially.

10. Grow Your List With Social Media

Add signup forms to your social media profiles to turn followers into subscribers.

11. Engage Your Followers

Create a contest or sweepstakes for your social media followers to encourage social engagement and gather email addresses.

12. Include Share Buttons

Include social share buttons on your emails so you readers can continue the conversation with their friends and colleagues.

13. Keep Emails Short

Everyone gets flooded with emails every day – so keep yours concise and quickly consumable. If you want to share a large piece of content, add a link so your subscribers can read it online.

14. Go Easy on the HTML

To make your emails appear more personal, use plain text. If you need to use HTML, use it sparingly.

15. Treat Your Subscribers Like Celebrities

Your subscribers have given you permission to enter their inboxes. Treat them like VIPs and give them special benefits such as advanced access to new products or sales.

16. Announce Your Upcoming Events

Holding a sale? Got a big event coming up? Let your customers know, and they may help you spread the word.

17. Inject Your Personality

Corporate speak doesn’t belong in your marketing emails. Let your brand personality shine through and connect with your readers as people.

18. Keep the Inspiration Alive

Choose a tool like EvernoteInstapaper, or Pocket to collect, save, organize and access content you come across in your day-to-day life. This content can serve to inspire you when it comes time to write your marketing emails and design your campaigns.

19. Show Your Appreciation to Loyal Customers

Reward your best customers with special discounts, first looks at new products, and early access to sales and promotions.

20. Personalize Your Messages

Use the merge tags built into your mailing list provider to create a more personalized experience for your subscribers. Welcome them by name in the introduction, and when appropriate, even in the subject line.

21. Let Your Goals Determine Your Sending Frequency

Determine how frequently you’ll send emails to subscribers based on your specific business goals. Would once a week get you to your goal more efficiently, or would emailing every day work better?
Create personalized emails that truly resonate with your customers

22. Create a Schedule

Timelines can help your entire marketing team do a better job. Determine how often you’re going to send emails to your customers, then put those send dates on a calendar so your strategists, writers, designers, and developers can row in the same direction.

23. Keep the Layout Neat

An ideal email layout should stay around 600 pixels wide. Any wider, and the reading experience may be impacted on mobile devices.

24. Test Your Emails in Various Email Clients

All email tools are unique and can render email content differently. Test your marketing emails in different email clients to ensure all of your customers are getting the best reading experience possible.

25. Send Test Emails

For a quick and easy way to test your emails before you send them to customers, send them first to yourself and your colleagues. Then you can catch glitches like broken images and typos before they reach customers.

26. Use Inbox Preview, if Available

Many marketing automation tools offer inbox preview options to view your emails before you send them. If you have this option, it can be a nice alternative to sending test emails to yourself.

27. Time it right

Pay attention to your open rates at different times on different days of the week. Your readers might have a preference about when they receive emails from you – and sending emails within that window can guarantee better results, and a better relationship with your customers.

28. Avoid Spam Filters

Sending unsolicited emails to a list of people is against the law, and will likely get trapped in spam filters. But even emails sent to people who have given permission may end up in junk folders. Take the time to understand how spam filters work so you can create email campaigns that have a higher likelihood of reaching recipients.

29. Proof Your Message for Deliverability

As you’re proofing your email for grammar, spelling and readability, don’t forget to proof for spam-triggers, too. Avoid common trigger words like free, offer, and click here.

30. Measure Clicks

Track how many subscribers clicked the links in each email you send out. This will help you determine their areas of interest and help you create more successful campaigns in the future. Don’t just track clicks the day after you send the email, though. Look at them a week or two in the future, as well. This will tell you a lot about your subscribers’ reading habits.

31. Measure Bounces

Pay attention to your email bounce rate after each campaign. Soft bounces mean the email address was legitimate, but for some reason your email couldn’t be delivered to it. Hard bounces mean that the email address might not exist anymore. Clean your email list of the hard-bounce addresses right away, but keep an eye on those soft bounces over time, too.

32. Measure Unsubscribe rate

Also pay attention to your unsubscribe rates. Do certain types of campaigns spur more unsubscribes than others? Do you get more unsubscribes when you send more frequently or less frequently? Use this information to serve your subscribers better.

33. Measure Website traffic

Check your website analytics after each email goes out, and make a note of which emails cause traffic spikes.

34. Leverage Dashboards

Most email marketing automation tools have easy-to-use dashboards you can use to understand your email performance and subscriber interactions.

35. Split Test Your Campaigns

Split testing, also known as A/B testing, is when you send two different email versions to two different groups of subscribers. The results of split testing will help you determine what subject lines, offers, email designs, and content work best with your unique audience.

36. Showcase Your Most Popular Products

Highlight your best-sellers with gift-guide or special-collection email campaigns. These work particularly well around holidays.

37. Send a Holiday Greeting

Get into the spirit of the season and thank your loyal customers during the holidays by sending them a thoughtful email greeting.

38. Maintain Permissions

Remember, sending unsolicited emails to lists of people is not only annoying, it’s illegal. Keep on the right side of the law – and the good side of your customers – by reconfirming subscribers’ permission if you haven’t sent any emails to them in the last 6 months.

39. Re-engage Customers

A customer re-engagement campaign can reinvigorate subscribers who haven’t made a purchase from you in a while.

40. Use a Drip Sequence to Stay in Touch With Cold Leads

As a marketer, you have a lot of responsibilities on your plate. Use drip email nurturing to take the task of staying in touch with cold leads off your plate. Then you can focus your time on pursuing warmer leads.

41. Develop a Promotion Schedule

Map out all of your sales and promotions throughout the year so you can better plan your email campaigns to support them.

42. Use Data to Personalize Messages

Many marketing automation tools have social-profile lookup features built-in. Even if yours doesn’t, spending some time getting to know who your subscribers are by looking at their social media profiles and posts can help you create a more personalized email experience for them.

43. Make Use of Behavioral Triggers

Behavioral triggers are the actions or behaviors of your subscribers that reveal information about where they’re at in the buying process. For example, if a reader clicks on a link to a sales page from your email, you can know that they are interested in learning more about that product or service. Then you can create follow-up campaigns that give them the information they need to make a purchasing decision.

44. Send a Special Offer

Repeat customers deserve special treatment. Use segmentation and behavioral triggers to send a targeted promotion to those customers.

45. Recommend Products

Suggest products your customers will love by including recommendations based on their purchase history.

46. Nurture Leads

Using email automation to nurture leads who aren’t yet ready to buy can help build a strong relationship and build trust even before a purchase has been made.

47. Use Concise Language in Your Subject Line

With all the emails we receive every day, we scan our inboxes quickly. The more concise your email subject line is, the better chance it will get read and opened.

48. Start Subject Lines With Action Words

Like a CTA, a subject line should move subscribers to click. Action verbs can be very effective at getting readers to take action and open your email.

49. Up the urgency

Sometimes you need a little stress to get people to act. Subject lines that create a sense of urgency – when used sparingly – can increase your open rate.

50. Pose a Question

Ask a question in your subject line or body content to prompt readers to open and click through your email to get the answer.

51. Don't Forget the Preview Text

If your marketing automation tool allows for it, customize the preview text that appears in your subscribers’ inboxes right below the subject line. This is like a sneak preview of the content of your email, and can help entice subscribers to open your message.

2016 Benchmark...



See how you rank versus your peers on a wide range of email metrics.
  • Industry-specific comparisons and geographic breakouts from across the world
  • Device usage, holiday trends, transactional emails and engagement rates
  • Benchmarks beyond "average," including median and top-performing quartiles
  • Using this data and related best practices to improve your email program

Tips for Improving Your Stats

  1. subject lines, boring works best. don’t sell what’s inside—tell what's inside. 
  2. If you want people to open your emails, you have to get past their spam filters first. Avoid using spammy keywords and phrases, 
  3. Too many hard bounces is a sign of an old, stale list. 
  4. Soft bounces usually mean the recipient is “temporarily unavailable.” 
  5. Hard bounces mean an email address failed. Maybe it no longer exists, or maybe someone made a typo when they subscribed to a list. 
  6. Abuse complaints happen when recipients click the “This is spam” button in their email programs. That usually means they don’t remember you. 

Subject Line Best Practice


Subject line in your email is the most important part of your message. This will either get your email opened or ignored. It is recommended that marketers perform subject line testing periodically to boost engagement and increase open rate overtime.

This report to highlight and include:
·         Ideas to develop successful subject line test methods
·         Concepts for future testing opportunities

·         Included tips to increase engagement

Email Strategy Questions To Ask...



1.       How can we improve the email experience for my subscribers? 

This question is different from the “What will I send my subscribers” question. We are moving away from “WHAT” and focusing on the “WHY”. WHY should subscribers interact with our messaging. This helps us to consider what our email program can do for them and also pushes us to think more in depth about our email program and what we can provide to our customers (that we are not currently doing now). One of the (2) answers should be: “save them money,” “make them purchase.” When planning content strategy that is purely promotional, it can get stale very fast when subscribers aren’t primed to make a purchase. The key is the more we personalize the messaging for what subscribers care about and make it clear that the email message(s) being sent are (accurately) customized for them - the easier it is to answer the “WHY.”
 

2.       How can we improve the mobile email experience?

In planning ahead to optimize emails for mobile, we will need to adjust our creative templates. Another thing that we may want to think about is our data. Data will us make better decisions with these questions: (1) Do we know what percentage of our subscriber base is using a mobile device, including the type of device and the time of day they typically use it? (2) Do we understand why our subscribers shift back and forth between different environments? (3) Are they using their smart phones on our store site? (4) Are they using their tablets at certain times of day or on certain days of the week?
 

  1. What comes after the welcome? 

Things to consider are: (1) what new subscribers need, and (2) going beyond what a single welcome message presents to the customer. The first 30 days of the subscriber relationship are critical – the email program should be paving the way for engagement and interactivity. Simply sending a message that says “welcome” and in Plain Text - isn’t a true onboarding experience. An onboarding strategy is also about setting the subscriber up for what’s next in their journey – the email journey and the brand journey. An effective onboarding strategy ensures that they’re primed and prepared, lowering the hurdle to engagement.
 

  1. How do we stack up against the competition?

This can be done in 2 ways:

(1) Comparing what we sent with what our competitors have sent, provides us with the insights we need to make meaningful email program adjustments. (2) It would also be great to have the data that can tell us what percentage of our subscribers are receiving email from our competition, what their comparative level of engagement is, and what actions they’re taking with those messages. Having that information, we can determine if we need to invest in growing market share (increasing the size of our email list) or mind share (increasing the level of engagement with our program) or both. In addition, we can determine if sending more frequently, including more triggered messaging or sending different types of content, will resonate with overlapping segments.

  1. What can we learn from subscribers who complain? 

Spam complaints can be detrimental on sending reputation, inbox placement rates and ROI, but it is also an incredibly useful and informative data point. When customers mark email as spam, they are clearly indicating that our email program is no longer valuable to them. It’s essential to dive in and determine why. The most common reasons for subscriber complaints include a disconnect between what they expected to receive when they signed up and what they’re actually getting. (Eg.- frequency that’s too high and a lack of relevant content) By analyzing complaints across segments, message types, and acquisition sources, that can help get to the root of the problem before it erodes the email program ROI.


  1. How can we improve reengagement? 

As marketers we know that we need to have a win-back program in place; however, too many reengagement strategies are ineffective. Sending one “we miss you” message to all of our inactive segments isn’t enough. Treating different types of non-responsive subscribers differently and sending a series of messages to drive action, whether it’s an open/click or a purchase. It’s also important to look at the data to see if our inactive segments are engaged email users that regularly take action within their inboxes, or if they’re generally disengaged with email, as well as with our brand. In addition, it’s important to consider how we measure the success of a win-back campaign and go beyond just opens and clicks. A recent Return Path study showed that 45% of recipients who received win-back emails read subsequent messages – meaning they reengaged – but only 24% had read the win-back message itself. The campaigns’ effects extended beyond subscribers that opened or clicked. 

Email Best Practices...


Email is one of the most effective ways to reach your current and potential customers. The customer will rank your emails solely on the experience they have with your brand. The customer will decide to either continue their journey with your brand (open your email) or to stop the journey (delete your email) right when it lands in their inbox.


As you are building out your email communication, it is best practice to read through your email as though you are receiving the email as a customer. This will help you send a more effective message.

If you want to know whether or not you have a great email that will get opened by your customer, simply ask yourself the following question: “Is this email relevant, timely, and personalized?” If you answer “NO” to this question, then you can assume the customer will either not find the email that hits their inbox of much interest or furthermore open it.


As marketers, it is extremely important to understand that in order for each email to be successful, we must be able build interest in our brand, increase awareness, encourage memberships and generate revenue for our products and services. In doing this, it is also essential to preserve the relationships we have built with our current customers and subscribers.


The purpose of this guide is to provide all marketers with the necessary email tools to be used in your marketing communications. You will also find helpful tips and tricks that you can use within your email communications, and helpful information on email compliance rules.

When email is followed through properly, it allows you to interact with your customers effectively and build a solidified relationship with your customers, which is based on value and trust. Keep in mind that this guide is not intended as a complete in-depth handbook on email marketing, but rather as a “Go to guide”.


Link to post shortly.

Welcome to Email Insider

Hi everyone, my name is Jennifer Navarro. I am an active email marketer in the corporate world. I have been pondering on the thought of writing and sharing my experience and various thoughts on email for quite some time. Being that I have over 8 years of email marketing experience, now seems like any good time as ever to start. I will share stories from other resources and myself on Email, Marketing, Analysis, Best Practices and anything else related to email marketing. 

I also welcome tips, tricks, opinions and anyone who wants to be featured*


http://www.emailinsider.us/

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